Pass Policies + Terms of Use
LYKKE Kids
Pass Types
LYKKE Kids offers several ways for you to visit and enjoy our space, including:
drop-in passes
monthly family passes
special event passes
gift cards
Each pass type has specific terms outlined below.
Pass Validity + Expiry
Drop-in Pass
A valid pass is required for entry and must be presented upon arrival.
Drop-in Pass valid for 60 days
from the date of purchase.
After a drop-in pass expires,
it is forfeited and cannot be redeemed,
refunded, extended or transferred to other products or services.
Passes may only be used
by the individual or family for whom
they were purchased.
If purchasing a pass with the intent
to gift, contact LYKKE Kids for a gift card with a gift card number.
Monthly Family Pass
Passes may only be used by the individual or family for whom they were purchased, unless otherwise stated.
Valid only during active billing period.
Unused visits do not roll over into the next month and cannot be transferred to other families or LYKKE Kids products or services.
Gift Cards
Gift cards do not expire
and may be used for drop-in visits.
A gift card must be presented
upon arrival.
Gift cards can not be refunded or redeemed for cash, or value transferred to LYKKE Kids programs, special events or Slow Sundays.
Gift cards may only be used by the individual or family for whom they were purchased for.
These terms are governed by the
laws of the Province of Ontario
and the federal laws of Canada.
By purchasing or using a pass,
you agree to these terms.
Expiry Dates
are Clearly Displayed
at the top of our Buy Passes webpage,
with each pass description on our website, at checkout, and on your purchase confirmation.
We recommend purchasing your drop-in passes at the door when you arrive, in case your plans change or you are unable to come that day.
Cancellations
+ Refunds
All pass purchases are final sale and non-refundable
Monthly family passes require a minimum commitment of six (6) months
Cancellations after the minimum commitment of 6 months (for monthly family passes) must be submitted in writing 30 days prior to the next billing cycle to avoid additional charges
No refunds, credits or extensions are provided for passes due to: illness, travel, scheduling conflicts, or passes that have expired
Passes are non-transferable (to other people, LYKKE Kids products or services)
Reservations
+ Registrations
Some offerings, including Slow Sundays and programming, require advance reservations or registration.
Policies will be clearly stated with offering descriptions.
Special Events
+ Experiences
Special Events, Slow Sundays and programs may require separate admission and may not be eligible for use with standard passes or gift cards
Event-specific policies, pricing, and eligibility will be clearly outlined on each event page
Changes to Offerings
LYKKE Kids reserves the right
to modify hours, programming, pricing,
or policies as needed.
Any material changes will be communicated through website or email.
Health, Safety + Conduct
Children must be supervised
by a responsible adult at all times.
We reserve the right to refuse entry
or ask guests to leave if behaviour compromises the safety or experience
of others.
We Honour Our Policies
Policies have been created to ensure safety
and to sustain and maintain a well-loved neighbourhood space.
Thank you for respecting our policies.
